Industries · Clinics

The patient experience starts before anyone answers the phone.

Calls, WhatsApp and walk-ins compete for one receptionist. Follow-ups depend on someone remembering.

evening rush at reception 9:0011:0013:0015:0017:0019:0021:0018:1218:4019:0519:303 booked, 1 closed after two attempts4 calls, no callback

Choose a missed call to see what happens to it.

One missed call, followed through

reception load 09:0011:0013:0015:0017:0019:0021:00 18:40 · call rings outtwo patients at the desk no callback · the patient books elsewhere 18:42 WhatsApp reply 19:05 callback Thu10:30 booked reminder Wed 18:00

Illustrative. Clinic, patients and times are fictional.

Operations, not medicine.

Missed-call recovery, appointments and WhatsApp reminders, a receptionist queue that shows who is waiting for a reply, treatment-plan follow-up, billing reminders, feedback and review requests, and an owner’s view of what is outstanding.

We do not build anything that diagnoses, triages or advises patients. Clinical decisions stay with your clinicians. Patient details are visible only to the roles that need them, and consent for messages is recorded.

Show us where an enquiry gets lost.

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Last Tuesday evening is enough.