How it works

How the first workflow goes live.

Four moves. The first one takes about two weeks.

  1. Observe

    We sit with the people doing the work and follow real transactions, not the process as described.

  2. Change one handoff

    Where waiting or dependency costs most, we set a new rule, owner and trigger, agreed with the people who live with it.

  3. Put it live

    Built on your data and systems, run beside the old way on real work, then switched over with a manual fallback.

  4. Improve the next one

    Once it holds, the next constraint is chosen from what the first one exposed. Or you stop, and keep everything.

See the full 14-day sequence
  1. Observe

    Days 1–2

    We sit with the people who do the work and follow three or four real transactions from the first message to the payment.

    field note · Tue 10:40RFQ from Orion forwarded to Suresh. Suresh at customer site till Thu. Quote cannot start. Waiting.
  2. Find the constraint

    Day 3

    Of everything that is slow, we find the one handoff where waiting, rework or dependency costs the most.

  3. Redesign the handoff

    Days 4–5

    We write the new rule, the new owner and the new trigger on one page, and agree it with the people who will live with it.

  4. Build

    Days 6–10

    The first version uses your customers, your rates, your approval limits and your document formats, connected to the systems you already use.

    build log · day 8Tally voucher sync: passing. Email capture: 14/14 RFQs read. Quantity field misread twice fixed, confirm step added.
  5. Run in parallel

    Days 11–12

    The new workflow runs on real work beside the old way. Nothing is switched off. Every mismatch is written down.

  6. Put it into daily operation

    Days 13–14

    We fix what reality exposed, train the people who use it, hand over the manual fallback and agree the day the old way stops.

    go-live noteOld quote sheet archived Fri. Fallback: print rate card, log manually, enter within 24 h. Owner: Divya R.
  7. Move to the next constraint

    After

    Once the first workflow holds, we choose the next constraint from what the first one exposed. Or you stop there, and keep everything.

It starts with twenty minutes.

Bring one process that keeps getting delayed or chased, and one recent example of it going wrong. You will leave knowing where we think it breaks and whether software is the answer at all.

Questions buyers ask.

Fourteen days sounds like a sales number.

It means one workflow, chosen because it causes the most friction and can be put into use quickly. If access or data will make it longer, we say so on the first call.

Will you replace our ERP, Tally or Zoho?

Usually not. We connect to ERPs, Tally, Zoho, spreadsheets, email and WhatsApp through what each system allows, and replace only what blocks the chain, with the reason. It stays your decision.

Who from our side needs to be involved?

One owner for the workflow, the people who do the work for a few hours in the first week, and someone who can grant access to the systems involved.

How does pricing work?

No packages. A fixed price for mapping the chain and scoping the first workflow; the first workflow priced from what that finds; each later constraint priced before it starts. You can stop after any completed stage and keep what was built.

Where does AI come in?

Only inside specific steps: reading an RFQ email into fields, recognising a drawing revision, classifying an enquiry, drafting a follow-up. A person confirms before anything consequential happens.

Pick the workflow. We will bring the first two weeks.

Book a workflow diagnostic

Twenty minutes to start.